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Example application · Dialysis referral triage

Watch how we automated referral triage for a dialysis provider

Dialysis referrals arrive as emails with long PDF packs, often partly scanned. The automation reads each pack, running OCR where it's needed, and checks it for the 16 items a dialysis centre needs before admitting a patient. Admissions staff see each item next to the highlighted passage in the original notes, so checking it takes one click instead of a page-by-page search. Once a referral is complete, it goes straight to the clinical team for a decision.

Walkthrough, 2 minutes 37 seconds. No audio.

How it works

  1. 01

    A referral email arrives with the patient's notes attached as a PDF.

  2. 02

    Scanned pages are read with OCR. The notes are checked for demographics, date of birth, gender, height and weight, allergies, ESKD or AKI status, dialysis access, reason for the recent hospitalisation, a history and examination, a nephrology consult, a chest X-ray or a Mantoux or IGRA result, current bloods (FBC, EUC and LFTs), hepatitis B serology and the medication list.

  3. 03

    Dates are checked against each rule, for example a hepatitis B surface antigen result within 30 days of the planned start date.

  4. 04

    Admissions click any item to see where it was found in the notes, then verify it.

  5. 05

    If anything is missing or out of date, the system drafts a reply to the referring facility asking for exactly what's needed.

  6. 06

    When everything is present, the referral goes to the clinical team. They review a one-page scorecard on their phone and accept it, decline it or ask for more information.

  7. 07

    Accepted patients appear in a simple list, ready for admissions to book a first session.

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